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Return ,Exchange and Refund

Return & Refund Policy

Customer satisfaction is our priority.

Returns

Products can be returned within 7 days of delivery if:

  • Item is damaged
  • Wrong product received
  • Manufacturing defect

Non-Returnable Items

Products that have been used, damaged by the customer, or without original packaging cannot be returned.

Refund Process

Once the returned product is inspected and approved, refunds will be processed within 5–7 business days.

Contact

For return requests, please contact:

Email: support@onlinemall.pro

Phone: +92 311 8268862

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